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What's Happening @Reliance Care
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    FAQs

    Got a question? We’re here to help.

    • What are your business hours?

      We are open Monday to Friday between 9AM to 5PM. we operate on an on-call basis during out of office hours, weekends and bank holidays.

    • Do you offer temporary or holiday cover?

      YES. Please contact us to discuss your needs.

    • Do you provide Live-In outside of your coverage area?

      Yes, We provide our live-in services outside of our catchment areas. Please contact us to discuss your needs.

    • Do you provide cleaning services?

      We provide light cleaning duties. Please contact us to discuss your needs.

    • Modern Slavery Statement

      A) ORGANISATION


      This statement applies to Reliance Care Services Limited (referred to in this statement as ‘the Organisation’). The information included in the statement refers to the financial year 2024/2025].


      B) ORGANISATIONAL STRUCTURE


      The Organisation is controlled by a Board of Directors.


      The labour supplied by the Organisation in pursuance of its operation is carried out in the United Kingdom.


      DEFINITIONS


      The Organisation considers that modern slavery encompasses:

      • Human trafficking;

      • Forced work, through mental or physical threat;

      • Being owned or controlled by an employer through mental or physical abuse or the threat of abuse;

      • Being dehumanised, treated as a commodity or being bought or sold as property;

      • Being physically constrained or having restrictions placed on freedom of movement.


      C) COMMITMENT

      The Organisation acknowledges its responsibilities in relation to tackling modern slavery and commits to complying with the provisions of the Modern Slavery Act 2015. The Organisation understands that this requires an ongoing review of both its internal practices in relation to its labour force and, additionally, its supply chains.


      The Organisation does not enter into business with any other organisation, in the United Kingdom or abroad, which knowingly supports or is found to involve itself in slavery, servitude and forced or compulsory labour. 


      No labour provided to the Organisation in the pursuance of the provision of its own services is obtained by means of slavery or human trafficking. The Organisation strictly adheres to the minimum standards required in relation to its responsibilities under relevant employment legislation in the United Kingdom.


      D) POTENTIAL EXPOSURE

      The Organisation considers its main exposure to the risk of slavery and human trafficking to exist in the provision of labour in a country where protection against breaches of human rights may be limited. In general, the Organisation considers its exposure to slavery/human trafficking to be relatively limited. Nonetheless, it has taken steps to ensure that such practices do not take place in its business nor the business of any organisation that supplies services to it. 


      E) STEPS

      The Organisation carries out due diligence processes in relation to ensuring slavery and/or human trafficking does not take place in its organisation, including conducting a review of the controls of its suppliers.


      The Organisation has not, to its knowledge, conducted any business with another organisation which has been found to have involved itself with modern slavery.


      In accordance with section 54(4) of the Modern Slavery Act 2015, the Organisation has taken the necessary steps to ensure that modern slavery is not taking place: 


      F) KEY PERFORMANCE INDICATORS


      The Organisation has set key performance indicators to measure its effectiveness in ensuring modern slavery is not taking place in the Organisation.


      G) POLICIES


      The Organisation has the following policies which further define its stance on modern slavery;


      • Modern Slavery Policy

      • Social Values Policy

      • Human Rights and Deprivation of Liberty in Domiciliary Care (England) Policy

      • Equal Opportunities Policy


      H) TRAINING

      The Organisation provides the following training to staff to effectively implement its stance on modern slavery:

      • Induction Training and the introduction of the Modern Slavery Policy


      This statement is made in pursuance of Section 54(1) of the Modern Slavery Act 2015 and will be reviewed for each financial year.



      Signed: Edgar Allan De Vera

      Director and Head of Operations

    Useful links
    • About Us
    • Live - in
    • 24-Hour Rapid Response Care
    • Types of Services
    • Meet the Team
    • Work for Us
    • Contact us
    • Legal Notice
    • What's Happening @Reliance Care

    Contact Us

    Thank you for contacting us.
    We will get back to you as soon as possible.
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    Please try again later.
    Cambridge - Main Office
    Address: FEN House, Fen Road, Cambridge CB4 1UN

    Tel: 

    01223 660675


    We also provide our high quality services
    on areas where you are...
    Suffolk Branch
    Tel: 01284 331133
    Email: info.suffolk@reliancecares.co.uk


    Peterborough Branch
    Tel: 0731 1123612
    Email: info.pb@reliancecares.co.uk


    © 2025 

    Reliance Care | All Rights Reserved 2022

    Designed by EAV

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