beyond standard care
What is Complex Care
Complex care (often called long term or continuing health care) refers to support for people with significant, chronic, or ongoing health conditions. It requires carers who are not just supportive, but specially trained in clinical interventions.
The "Person-Centred" Approach
The medical side of things—managing medications, PEG feeding, or bowel management—is vital. However, true specialist complex care is about seeing the person, not the condition.
At Reliance Care, we build the care plan around the individual's lifestyle. Do they want to return to work? attend university? go on holiday, or just access the community? A specialist carer facilitates these goals, ensuring medical safety remains in the background while life takes center stage.
How We Ensure Safety and Quality
Choosing a provider is a massive decision.
We offer:
- Clinical Governance: Care overseen by NMC - Registered Nurses.
- Bespoke Training: Staff trained specifically for your loved one's unique needs (e.g., PEG, Tracheostomy, etc).
- Continuity: A dedicated team of carers, not a rotating door of strangers.
"Reliance Care has been providing for the last 14 months - excellent care in support of the rehab program post-stroke for my husband. Professional, supportive, collaborating, flexible. I would strongly recommend" DR. N - Wife of Client
Medical Conditions we provide support to includes;
Motor Neurone Disease
Motor Neurone Disease (MND) affects the nerves in the brain and spinal cord. These nerves, called neurons, tell the muscles what to do. With MND, messages from your nerves gradually stop reaching the muscles, leading them to weaken, stiffen and deteriorate. The symptoms of MND start gradually and progress at varying speeds, dependent on the individual.
Multiple Sclerosis
Multiple Sclerosis (MS) is an autoimmune condition that impacts the brain or spinal cord. An autoimmune condition is when something goes wrong with the immune system and mistakenly attaches a healthy part of the body.
Spinal Cord Injury
We can provide specialist care to individuals with Spinal Cord Injury no matter the cause. We will provide specialised clinical care from our team of trained professionals in accordance to your needs.
Cerebral Palsy
We provide personalized care and support for individuals with cerebral palsy. We understand that your condition requires a complex and comprehensive approach, so we tailor our services to your specific needs. We also make sure to understand your personal interests and hobbies, integrating them into your care plan to help you live a fulfilling and independent life.
Acquired Brain Injury
A brain injury is a complex and personal experience, unique to each individual. At our core, we believe that everyone deserves the chance to lead a fulfilling life.
Our dedicated team of expert professionals is here to support you on your journey. We work closely with you to understand your specific needs, providing personalized care that helps you regain independence and achieve your goals.
Other Complex Disorders
Individuals with complex disorders often require specialized care that addresses their unique physical, emotional, and social needs. Our approach focuses on providing holistic support that goes beyond standard medical care. We create a personalized care plan that is tailored to each person's specific challenges and goals.
We understand that a fulfilling life is built on more than just managing a condition. That's why we take the time to learn about each person's interests, hobbies, and personal aspirations.
Our goal is to provide a supportive environment where individuals can thrive, not just survive. We work in partnership with the person and their family to ensure they receive the comprehensive support needed to navigate the complexities of their condition and live a meaningful life.
Supported Living Services
"Your Home, Your Life, Your Way."
Live where you want - your own home!
- Exceptional care shouldn't mean leaving the community you love. We provide the personalized daily support you need to thrive independently, in the home you choose
Be supported when you want - personalised support!
- You deserve control over your life, and your care, in your home. Our tailored supported living services bring high-quality, compassionate assistance directly to you. Whether you need a few hours of help a week or round-the-clock care, we adapt to your lifestyle so you never have to compromise on your independence.
Enjoy life how you want - choice and control!
- We provide flexible, person-centered support designed around your unique needs, empowering you to live safely, confidently, and comfortably in your own home. We don't just support your daily needs; we champion your right to choose your community.
